Where's My Refund?

State Dept of Revenue Contact Information for:
New Jersey | NJ Homestead Rebate| Pennsylvania | New York

The IRS and the states may at times delay sending a refund OR they may offset the refund. If your refund is offset that means a portion of your refund was deducted and taken by the IRS, the state, or the bank to satisfy a prior debt — so you get less of your refund back.  When this occurs TaxRoute has no involvement in that process, so we have no control over this action. 

For your convenience, we have compiled a few contact phone numbers for the IRS; also NJ state, PA state, and NY state Departments of Taxation.  You can call directly and get answers you need about the status of your refund, or an explanation if in fact your refund was offset.  

Internal Revenue Service

New Jersey State, Division of Taxation

NJ Homeowners Rebate / Renters Rebate: 

Online Inquiry for Status (2008, 2007, and 2006 rebates)
Phone Inquiry: 1-877-658-2972 (toll-free within NJ, NY, PA, DE, and MD)
Automated Filing 1-877-658-2972 – 24/7
Customer Service: 1-888-238-1233, from 8:30am to 4:30pm

Pennsylvania State, Division of Taxation

New York State, Division of Taxation

EPS Financial, E-Collect

Providing Bank Product Services for TaxRoute clients in TY2009